JoinVape FAQs

FAQs – Frequently Asked Questions

  1. What brands of disposable vapes does Join Vape offer?
    At Join Vape, we offer a wide selection of premium disposable vape brands, including Bang, RandM Tornado, Bang King, Vapsolo, Waspe, Vapme, Elf Box, FIZZY, Mrvi, and more. Our collection features some of the best-selling and most trusted brands in the vaping industry, ensuring top-notch quality and satisfaction for our customers.
  2. Do you offer bulk buying or wholesale discounts?
    Yes! We specialize in bulk buying and wholesale orders. Whether you’re a retailer or a distributor, we provide competitive pricing for large orders. We also offer bulk purchase discounts and guarantees the best prices for wholesale customers to ensure maximum value for your business.
  3. Which countries do you ship to?
    We ship across most European countries, including but not limited to:
  • Germany
  • France
  • Italy
  • Spain
  • Netherlands
  • Belgium
  • Poland
  • Portugal
  • Sweden
  • Switzerland
  • Austria
  • And more…
    If you’re unsure about shipping to your location, please feel free to contact us, and we’ll be happy to assist you!
  1. What payment methods do you accept?
    At Join Vape, we aim to provide a seamless shopping experience by offering a variety of payment options:
  • Credit and Debit Cards
  • PayPal
  • iDEAL (for Netherlands)
  • Bancontact (for Belgium)
  • SEPA Bank Transfers
    We ensure that your payment is secure and easy to complete. If you have any specific payment preferences or issues, don’t hesitate to reach out to our support team for assistance.
  1. How long does shipping take?
    Shipping times depend on your location and order size. Typically, for European shipments:
  • Orders within Europe are delivered in approximately 7-15 business days.
  • For bulk orders, delivery might take 12-15 business days, depending on the destination and volume of the order.
    We strive to ensure timely and safe delivery of all products, and you’ll receive tracking information as soon as your order ships.
  1. Are your products authentic?
    Absolutely! All products sold at Join Vape are 100% authentic. We source directly from authorized distributors and trusted manufacturers to guarantee the quality and authenticity of every disposable vape. We are committed to providing you with the best vaping experience.
  2. What are the minimum order quantities (MOQs)?
    As a wholesale-focused business, we have minimum order quantities (MOQs) for bulk purchases. The MOQ may vary depending on the brand and product type. For retail customers, we offer single-unit purchases, while wholesale buyers can order in larger quantities. If you have any questions regarding MOQs or bulk orders, please reach out to our team, and we’ll provide you with the details.
  3. Can I track my order?
    Yes! Once your order has shipped, you will receive an email with tracking details. You can use this information to track your order in real-time. If you encounter any issues with tracking or delivery, feel free to contact our support team for assistance.
  4. Do you accept returns or exchanges?
    Due to the nature of the products we sell, Join Vape cannot accept returns or exchanges on used disposable vapes. However, if you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order, and we will resolve the issue promptly.
  5. Can I become a distributor or partner?
    Yes! We are always looking to expand our network of partners and distributors. If you are interested in becoming a distributor or business partner, please contact us at info@joinvape.com for more information on how we can work together.