Shipping Policy

Welcome to JoinVape! We’re excited to provide you with the best disposable vapes from Europe’s leading brands. To ensure a seamless shopping experience, please review our shipping policy below:

Order Processing and Shipping Times

  • Processing Time: All orders are processed and shipped within 1-3 business days. Please note that we do not process or ship orders on weekends.
  • Shipping Time: Delivery typically takes between 7-15 business days, depending on your location. Shipping times may vary based on the shipping method and destination.

Tracking Information

  • Once your order has shipped, you will receive an email with tracking details. You can track your shipment using the provided tracking number via the website 17track.net.
  • Please allow 1-2 business days after shipping for tracking updates to appear.

Order Modifications and Cancellations

  • You can modify your order or cancel it at any time before shipment. Once your order has been dispatched, we are unable to process any changes or cancellations. Please make sure all details are correct before finalizing your purchase.

Shipping Methods and Countries

  • Delivery Duty Paid (DDP): For a smooth and hassle-free delivery, we offer DDP shipping, which covers all customs fees and import duties. This means you won’t need to deal with customs clearance or pay additional fees upon delivery. Our DDP shipping is available for the following European countries:
    • Germany
    • Netherlands
    • Belgium
    • France
    • Italy
    • Spain
    • Austria
    • Poland
    • Portugal
    • Sweden
    • Finland
    • Denmark
    • Ireland
    • Greece
    • Czech Republic
    • Luxembourg
    • Hungary
    • Slovakia
    • Lithuania
    • Latvia
    • Estonia
    • Bulgaria
    • Croatia
    • Slovenia
  • Standard Shipping: For countries not listed above, we offer standard shipping options. Please contact us for more information on shipping methods and rates to these locations.

Shipping Costs

  • Shipping costs vary depending on the destination and the size of your order. To view your shipping charges, simply proceed to checkout after adding your items to the cart.

Contact Us

If you have any questions or need assistance with your order, please don’t hesitate to reach out to our customer support team. We’re here to help and ensure you have a smooth shopping experience.

Thank you for choosing JoinVape for all your vaping needs. Happy shopping and vaping!